Support Ticket Routing
Every incoming ticket is directly assigned to the right team and priority — bypassing manual sorting pools.
Empirical: assistant-scope acc 76.9% vs jev 52.7%Purpose-built for high-throughput, deterministic, and auditable pipelines. Every case is backed by primitives and verified benchmarks.
Every incoming ticket is directly assigned to the right team and priority — bypassing manual sorting pools.
Empirical: assistant-scope acc 76.9% vs jev 52.7%Approve, reject, or escalate to human: single decision with calibrated confidence, letting safe items flow seamlessly.
Empirical: polarity acc ≥92.8% across all 6 domainsMillisecond approval or interception of orders with complete confidence scores and traces for audit compliance.
Empirical: GSM8K word-problem reasoning 100% · 0 API errors across four blind roundsRouting steps and tool choices across multi-agent systems driven by computable, zero-hallucination decisions.
Architecture: single forward · 100% structured probs